ChatBridge™
Live Chat that’s engaging and innovative!
of consumers prefer live chats
more likely to convert from chatters into customers
ChatBridge™ connects dealers with online prospects in real time to boost turnaround time on inquiries and drive more leads to the dealership. Benefits of ChatBridge™ include:
Advanced Customer Engagement
Pre-arrange chats with shoppers, send manual chat invites and route chats based on agent availability.
Multiple Agent Chat Options
Respond to chats through computer, email and text.
Multiple User Interface Options
Place chat box on all web pages, open in a new tab or add a chat button link anywhere on the website.
Robust & Secure
FIPS-compliant platform saves shoppers’ chats as private and transfers chats from agents to managers.
Seamless Theme Integration
Chat user interface integrates with website interface and CSS to preserve platform consistency.
Facebook Messenger Integration
Access the back end of ChatBridge™ to respond to chats that come from Facebook messenger.
Additional Agent Features:
Set custom agent names, status and avatars
Schedule agent hours and more!
Built-in translation for almost 150 languages
View live analytics like average response time
Monitor multiple visitors and chat requests
Boost your customer service!
Schedule a demo today
Advanced Customer Engagement
Pre-arrange chats with shoppers, send manual chat invites and route chats based on agent availability.
Multiple Agent Chat Options
Respond to chats through computer, email and text.
Multiple User Interface Options
Place chat box on all web pages, open in a new tab or add a chat button link anywhere on the website.
Robust & Secure
FIPS-compliant platform saves shoppers’ chats as private and transfers chats from agents to managers.
Seamless Theme Integration
Chat user interface integrates with website interface and CSS to preserve platform consistency.
Facebook Messenger Integration
Access the back end of ChatBridge™ to respond to chats that come from Facebook messenger.
Additional Agent Features:
Set custom agent names, status and avatars
Schedule agent hours and more!
Built-in translation for almost 150 languages
View live analytics like average response time
Monitor multiple visitors and chat requests