Testimonials

"Using PartSmart cuts our look up time in half, especially when it comes to supercessions and priors. We do 40 to 50 look-ups a day. If a book look-up used to take 5 minutes, a PartSmart look-up takes may be 2 1/2 minutes ... that adds up to saving us a couple of hours a day. PartSmart help us be more efficient, and more efficient customer service keeps the customer coming back."'

Mike Willson, Willson's Sport and Marine
Palmyra, WI

"We partnered with ARI/Channel Blade over 6 years ago, and each year we continue to increase leads and sales as a direct result of their solutions. Our online presence represents over 60% of our sales! Before we launched Footsteps, it could take days to respond to an incoming lead . . . Now it takes seconds. Footsteps has changed the way we do business."'

Chuck Guthrie, Lynnhaven Marine
Virginia Beach, VA

"As a result of partnering with ARI/Channel Blade, our February 2008 PROFIT beat our August 2007 PROFIT. Boat sales are normally the highest in the summer, but not anymore! In the past year ARI/Channel Blade has yielded results in 86.36% of ALL of our boat sales."'

Aaron Smith, Cascade Marine Center
Portland, OR

"Within a few weeks of deploying Footsteps, we received over 60 leads and had a 10% sold rate on these leads. We really like the program because it is easy to use and gives us immediate access to our prospective customers. We respond to these as soon as we get them and follow up later with a phone call, for those who provided a phone number. Otherwise, we follow up with another email or letter. I have had positive feedback from customers as well.  Not once have I had a customer who did not appreciate or was annoyed by the phone call. On the contrary, they have been surprised and happy about the quick response. As we learn more and use the program to its fullest potential, we will only benefit more and more."'

Laurie Stalter, DeFeo's Marina
Greenwood Lake, NY

"We were frustrated with the number of leads our previous website was generating. In the first 16 weeks after we began using Footsteps, sales increased by 40%, in-store traffic to our showrooms increased by 57%, closing ratio increased 30% and overall percentage of return prospects has risen about 45%! "'

Ryan Herbert, Texas Marine
Beaumont, TX

"Footsteps has become a real asset to our business. The email blasts, customer tracking, lead generation, and overall ease-of-use of Footsteps and ARI/Channel Blade solutions has played a critical role in our prospecting efforts. In 2008, our ARI/Channel Blade solutions generated over 800 leads and over 78,000 site visitors — we look forward to even more this year! The company works very hard and we appreciate their attention to detail, quick follow up, and creativeness."'

Rod Bensz, B & E Marine
Michigan City, IN